Important
In Collibra 2024.05, we launched a new user interface (UI) for Collibra Platform! You can learn more about this latest UI in the UI overview.
Use the following options to see the documentation in the latest UI or in the previous, classic UI:
In this topic
About Data Helpdesk
With Data Helpdesk, you can:
- Manage data issues A problem related to issue management; also referred to as issue. efficiently.
- Quickly view newly created issues.
- Process issues assigned to a given user.
- Track the progress of the issues.
- View the data quality dimensions (accuracy, completeness, conformity, consistency, integrity are available out of the box) and the data quality rules.
How to open Data Helpdesk
You can open Data Helpdesk if you have the Product Rights > Data Helpdesk global permission. To open Data Helpdesk, on the main toolbar, click
→
Data Helpdesk.
Data Helpdesk tabs
Data Helpdesk contains the following tabs.
| Tab | Description |
|---|---|
|
|
A table with Issue assets in Collibra. |
|
Data Quality |
Tables with Data Quality and Data Quality Dimension assets. |
| Metrics |
A variety of statistics related to how the assets are used. |
Note The sections that follow describe the issue roles, how to log issues, and how to use the default Issue Management workflow. Note that since administrators can change and customize the workflow, the actual behavior of your may be different than described.