Troubleshooting ThoughtSpot integration

Where do I find the Edge or Collibra Cloud site ID and Job ID?

If an error occurs with the ThoughtSpot integration, Collibra Customer Support might ask you for the Edge or Collibra Cloud site ID and Job ID. This information allows the support team to access specific details about the error in the logs.

To retrieve the Job ID, go to View the summary of a ThoughtSpot synchronization.

To retrieve the Site ID:

  1. Go to Settings.
  2. In the Edge section, click Sites.
  3. Click the name of the Edge or Collibra Cloud site. The Edge or Collibra Cloud site ID is available in the ID field.

Some assets from ThoughtSpot are missing from the Data Catalog.

If specific assets are missing from the Data Catalog, verify the following:

  • Ensure the username and password used for the connection have visibility to the required Orgs, Liveboards, and Worksheets. Content must be shared with this user in ThoughtSpot to be visible to the API.
  • Check the Org filter settings in your synchronization configuration. If filtering is applied, ensure the missing assets do not belong to an excluded Org.
  • Confirm that the username and password are still valid and have not expired or been locked.
  • Determine whether the content is restricted or hidden in ThoughtSpot, as restricted content is skipped during synchronization.

Known issues

The following limitations apply to the current version of the ThoughtSpot integration:

The relation between ThoughtSpot Answer and ThoughtSpot Answer Visualization is missing.

The relations between ThoughtSpot Answer (TSAN) assets and their corresponding ThoughtSpot Answer Visualization (TSAV) assets are not currently ingested into Collibra during metadata synchronization.

Data attributes used in Answer Visualizations are currently not mapped.

Attribute-level lineage from a ThoughtSpot Answer Visualization to a ThoughtSpot Data Attribute is currently unavailable.

The Chart Type and Table Type attributes for the ThoughtSpot Answer Visualization assets are not ingested.

Support for these properties is planned for a future release.

The Source Tag attribute is not ingested.

For the following ThoughtSpot asset types, the Source Tag attribute is currently not ingested:

  • ThoughtSpot Connection
  • ThoughtSpot Liveboard
  • ThoughtSpot Answer
  • ThoughtSpot Answer Visualization
  • ThoughtSpot Data Model
  • ThoughtSpot Data Entity
  • ThoughtSpot Data Attribute

The Owner in Source attribute is not ingested for Liveboards.

The Owner in Source attribute is currently not ingested for ThoughtSpot Liveboard (TSLB) assets.

Ownership information must be managed manually in Collibra until this limitation is resolved.