Usage rate

Note This topic is specific to the Usage Analytics dashboard that is available only in the latest UI.

In the Usage Rate section, the 3 categories of usage rate are based on the percentage of days that users signed in within an interval.

Tip An interval is a segmented date range that is based on the duration of the usage period you selected.

The usage rate categories are as follows:

Low: Number of users who signed in for less than 30% of the days within an interval.
Medium: Number of users who signed in for between 30% and 50% (inclusive) of the days within an interval.
High: Number of users who signed in for more than 50% of the days within an interval.

The usage rate for each category is determined by counting the number of users falling into each category within an interval, and expressing it as a percentage of the total number of users within that interval. This provides insights into user engagement levels based on their sign-in frequency within a specific interval.

Example

To understand the data shown in the Usage Rate section, consider the following chart shown for a usage period of Nov 1, 2023 - Jan 31, 2024. On the x-axis of the chart, the usage period is divided into weekly intervals, where each interval constitutes 7 days.

Image of the Usage Rate section

Tip

30% of 7 days = 2.1 days (rounded to 2 days when calculating the metrics)
50% of 7 days = 3.5 days (rounded to 3 days when calculating the metrics)

How to read and interpret the data

According to the highlighted data point in the chart:

11 Dec - 17 Dec 2023: The interval for which the data is shown is Dec 11-17, 2023, which constitutes 7 days.
Total - 8 (100%): A total of 8 users signed in during the current interval.
Low - 1 (12.5%): 1 out of the 8 users signed in for less than 30% of the 7 days, that is, less than 2 days. This constitutes 12.5% of users.
Medium - 2 (25.0%): 2 out of the 8 users signed in for between 30% and 50% (inclusive) of the 7 days, that is, between 2 and 3 days (inclusive). This constitutes 25% of users.
High - 5 (62.5%): 5 out of the 8 users signed in for more than 50% of the 7 days, that is, more than 3 days. This constitutes 62.5% of users.

Tip You can view the chart in full screen or as a table, and also download the chart as an image or a CSV file using .