Default commenting experience

Important This topic is applicable only if the New Commenting Experience feature is disabled in the latest UI.

The default commenting experience offers basic communication and collaboration on community, domain, and asset pages, such as adding or replying to comments. When you mention someone in a comment or reply, they receive an email notification.

Unlike the new commenting experience, the default commenting experience doesn't include advanced capabilities, such as marking comments as resolved, filtering threads by participation, or receiving email notifications for thread updates. This makes the default experience suitable only for straightforward discussions that don't need enhanced tracking or prioritization.

Permissions

The following table contains the resource permissions required to add, edit, or delete comments.

Tip You can always edit or delete your own comment.
Resource permission Description
Comment > Add
  • Add a comment.
  • Reply to a comment.
  • Edit your own comment.
  • Resolve or reopen a comment thread in which you are a participant.
  • Delete your own comment.
Comment > Update Edit others' comments.
Comment > Remove Delete others' comments.
Tip Adding, editing, or deleting a comment doesn't change the resource's last modified date.

Add a comment

Prerequisites

You are assigned a responsibility on the community, domain, or asset with a resource role that has the Comment > Add resource permission.

Steps

  1. On the Overview tab, in the Comments section, enter your comment.
    Tip To mention someone, select @ from the toolbar or enter @ followed by their username.
  2. Click Post.
    Your comment is added. If you mentioned someone, they are notified by email.

Reply to a comment

Prerequisites

You are assigned a responsibility on the community, domain, or asset with a resource role that has the Comment > Add resource permission.

Steps

  1. On the Overview tab, in the Comments section, click Reply next to the comment.
  2. Enter your reply.
    Tip To mention someone, select @ from the toolbar or enter @ followed by their username.
  3. Click Reply.
    Your reply is added. If you mentioned someone, they are notified by email.

Edit a comment

Steps

  1. On the Overview tab, in the Comments section, click next to the comment.
  2. Edit the comment.
  3. Click Save.
    Your edited comment is saved.

Delete a comment

When you delete a comment, all the replies within that comment are also deleted.

Steps

On the Overview tab, in the Comments section, click next to the comment.