About diagnostic files

A diagnostic file is a ZIP file containing files that can be used by support to help solve a support ticket.

For example, it contains log files and some configuration files of the database. It does not contain any actual database content. For more information about logs, see Logging.

Content

Tip You can also find the log files in the collibra_data directory (for example, /opt/collibra_data/agent/logs).

Console

• config: Configuration files of all environments, log settings, and server settings.
• installation: Installation log file and Collibra installation configuration.
• logs:
  • console.log: Registration of all actions that are performed in Collibra Console (for example, sign in and out, start and stop an environment, and create an environment).
  • console_wrapper.log
  • database*.log: All transactions of the Collibra Console database.

Agent

• config: All configuration files of the agent.
• installation: Installation log file and Collibra Platform installation configuration.
• logs:
  • agent.log: Registration of all actions that are performed by the Collibra agent (for example, starting jobs and database operations).
  • agent_commands.log
  • agent_wrapper.log

DGC

• config: All configuration files of the DGC service, such as configuration, data source properties, JVM configuration, logging properties, and search properties.
• logs:
  • dgc_jobs.log: Logging of the actual execution of a job.
  • dgc_recommender.log: Logging of the recommendation tool to create data sets for Data Catalog.
  • dgc_validations.log
  • dgc.log: Logging of the DGC service.

Repo

• config: All configuration files of the PostgreSQL database.
• logs: Logging of the PostgreSQL operations.
• repository_statistics: Performance statistics and actions in the repository.
• blockedLocksInfo.json
• componentCalls.dmp
• customMetrics.txt: Statistics of the repository, such as the number of assets, assets per column, active users, and number of jobs.
• locksInfo.json

Search

• config: Physical configuration of the Search service, such as port configuration, host name, keystore, and JVM settings.
• logs: All log files of the Search service.
• JSON files with the Search service's cluster health, cluster settings, cluster state, cluster statistics, and node statistics.

Spark-jobserver

• config: All configuration files of the Jobserver service, including its database configuration.
• logs: All log files of the Jobserver service.

Monitoring

Note This is not available in cloud environments and Collibra Platform Self-Hosted 2023.11 and newer.

• config: All configuration files of the Monitoring service.
• logs: All log files of the Monitoring service.
• snapshot: Snapshot of the monitoring database that is created when you create the diagnostics file.

Other files

• benchmark-result.txt: Performance benchmark results if selected during the creation of the diagnostic file.
• infraReport.txt: Details of the infrastructure on which Collibra is installed.
• installation.log: Logging of the installation process.
• installationConfig.json: Settings that were selected during the installation process, such as TCP ports and installation directory.