Migration import troubleshooting

September 2, 2026

For a full list of troubleshooting topics, go to the Support Portal.

Lifecycle phases are not fully reconstructed after import

When you import a CMA file that includes an asset type with the lifecycle tracker enabled into an environment where a lifecycle definition for that asset type already exists, not all statuses are placed in their original phases. Only the default status and statuses already present in the Build phase of the target definition are placed in Build. Incoming statuses that are not already in the target definition are placed in the Retirement phase, because the CMA file does not carry the full lifecycle phase layout.

To restore the original phase configuration, manually reassign the statuses to the correct phases in the assignment of the affected asset type.