Logging

When you encounter an issue in Collibra Data Intelligence Platform, the log file can provide technical information about what happened:

• Whenever there seems to be something wrong with the product, check the log file first.
• When you report a problem to Collibra Support, attach the relevant log files to your support ticket.

Depending on the configuration, the log file shows you:

• Errors that have occurred on the server side.
• Basic information about tasks that are performed.
• Detailed information about every action that has been performed.
• The date and time an event occurred.
• The thread that is executing an action.
• The log level of the message.

Note Starting with Collibra version 2024.10, the dgc.log file no longer retains function calls from external libraries in the stack trace, reducing the size of the file and providing more relevant information.

You can see consult the log files in Collibra Console, or you can download the log files in Collibra Console.

If you download the log files, they are compressed. You have to decompress them before you can read them. You can use any text editor to read the log files.

You can also find the log files on the file system of the server, in /opt/collibra_data/<component>/logs. For more information on the Collibra directory structure, see Product architecture.