Assessment comments

You can collaborate on any assessment by adding comments directly to specific questions and mentioning (tagging) others. Mentioned users receive email notifications, facilitating faster response time and transparency, while eliminating the need for offline discussions. This feature is particularly useful if you aren't sure about your answer to an assessment question and would like someone to review it before completing or submitting the assessment.

Tip 
  • You can add a comment in an assessment if you can view the assessment.
  • Up to 250 comments (excluding replies) can be added to an assessment, with each comment allowing up to 50 replies.

Image of the Comments sidebar

Comments sidebar

The Comments sidebar in an assessment allows you to view, manage, and participate in collaborative discussions. Depending on your focus, it can show all comments across the entire assessment or a targeted list of comments for a single question. The sidebar also has dedicated tabs and sorting options to help you track active threads, follow discussions in which you are a participant, and manage resolved feedback.

Open the Comments sidebar

You can open the Comments sidebar in the following ways:

  • Click Comments icon (Comments) in the title bar to show comments for all questions.
  • Click Comments icon next to a question to show comments for that question and to add a comment to the question. If you click Comments icon next to the question again, comments for all questions are shown.
  • Access an assessment by using a URL with the panel=comments parameter appended to it, for example, [your Collibra environment]/assessments/conduct?id=[assessment ID]&panel=comments. This shows comments for all questions.

How are comments sorted

Comments in the Comments sidebar are sorted by question. Within each question, the comments are arranged in descending order by date, with the most recent comment shown first. Resolved comments are hidden by default but can be viewed by switching on the Show Resolved option. A resolved thread is indicated by a green checkmark.

Tabs in the Comments sidebar

The following tabs are shown in the Comments sidebar.

Tab Description
All

Shows all comments, regardless of who added them. Replies to a comment are nested within the comment as a thread.

Your Threads

Shows all the comments in which you are a participant. You become a participant when you:

  • Add a comment.
  • Reply to a comment.
  • Are mentioned in a comment or reply.

Add a comment

You can add a comment to any question in an assessment, regardless of the status of the assessment.

Adding a comment in a new assessment that isn't saved yet creates the assessment.

Steps

  1. Click a question or Comments icon next to it.
    The Comments sidebar opens with the comment box.
    Tip If no comment has been added yet, click Add a comment to open the comment box.
  2. Enter your comment.
    Tip To mention someone, select @ from the toolbar or enter @ followed by their username.
  3. Click Comment.
    Your comment is added. If you mentioned someone, they are notified by email.

Reply to a comment

You can reply to any comment. Replying to a comment notifies the participants in the thread by email, even if they weren't mentioned using @. A participant is someone who started the thread, replied in the thread, or is mentioned in the thread.

Tip  To reply to a resolved comment thread, you need to first re-open the thread.

Prerequisites

You are assigned a responsibility on the community, domain, or asset with a resource role that has the Comment > Add resource permission.

Steps

  1. In the title bar, click Comments icon.
    The Comments sidebar is shown.
  2. Select the comment, and then enter your reply.
    Tip To mention someone, select @ from the toolbar or enter @ followed by their username.
  3. Click Reply.
    Your reply is added. Thread participants, if any, are notified by email.

Edit a comment

You can edit your own comment, including your reply. Editing a comment doesn’t notify anyone, even if you mention them using @.

Steps

  1. In the title bar, click Comments icon.
    The Comments sidebar is shown.
  2. Click Edit next to the comment.
  3. Edit the comment.
  4. Click Save.
    Your edited comment is saved.

Resolve a comment

Any participant in a thread can mark a comment thread as resolved. A participant is someone who started the thread, replied in the thread, or is mentioned in the thread. Resolving a thread doesn't notify anyone.

When you resolve a thread, all the replies within that thread are also resolved. You can't resolve a reply.

Steps

  1. In the title bar, click Comments icon.
    The Comments sidebar is shown.
  2. Click Resolve next to the thread.
    The thread is resolved and it disappears.
Tip 
  • Resolved threads are hidden by default. To view all resolved threads, switch on the Show Resolved option. A resolved thread is indicated by a green checkmark.
  • Resolved threads can't be edited unless they are reopened.

Reopen a comment

Any participant in a thread can reopen a resolved comment thread. A participant is someone who started the thread, replied in the thread, or is mentioned in the thread.

Reopening a thread doesn't notify anyone. Also, if you want to edit your own resolved thread, you need to reopen it first.

Steps

  1. In the title bar, click Comments icon.
    The Comments sidebar is shown.
  2. Switch on the Show Resolved option.
    Tip A resolved thread is indicated by a green checkmark.
  3. Click Re-open next to the resolved thread.
    The thread is reopened. If the thread is yours, you can edit it.

Delete a comment

You can delete your own comment, including your reply. Deleting a comment doesn’t notify anyone.

When you delete a comment, all the replies within that comment are also deleted.

Steps

  1. In the title bar, click Comments icon.
    The Comments sidebar is shown.
  2. Click Delete next to the comment.

Who is notified and when

The owner and the assignees of an assessment are always notified for all comments, regardless of whether they are a participant or not.

Suppose that a user named Ariel starts a thread. The following table shows who is notified by email and when.

Scenario Who is notified
Ariel adds a comment Owner and assignees of the assessment
Ariel mentions Bob Bob, owner, and assignees
Bob replies Ariel, owner, and assignees
Cora replies Ariel, Bob, owner, and assignees
Bob replies again Ariel, Cora, owner, and assignees
Bob replies again and mentions Joe in the reply Ariel, Cora, Joe, owner, and assignees