Collibra Data Intelligence Platform and Collibra Console use Mailgun to reliably and securely send emails to the customer inboxes. For more information about the email security, see the Mailgun security pages.
Important This is only applicable for commercial cloud customers.
- GovCloud customers use AWS SES as mail provider.
- On-premises customers have to set up their own email provider.
You can find the IP addresses from which you can expect emails via its SPF record. You find the necessary information online or with the following command.
dig @8.8.8.8 +short -t TXT alerts.collibra.com
By default, the From-address is [email protected]. On request, we can update the From-address to no-reply+<environment name>@alerts.collibra.com. We do not support any other changes to the From-address.
Example We can change the From-address to [email protected].
To request this change, contact Collibra support.