You can create an Edge diagnostics file to check issues with the Edge site installation in your environment.
Prerequisites
- You have created an Edge site.
- You have downloaded the Edge installer.
Steps
Edge site is not yet installed
Note If the Edge site installation fails, a diagnostics file is automatically generated for you. You can find this diagnostics file in the installation log Creating diagnostics file, in the following format: Create /path/to/diagnostics/<diagnostics_file>.tgz
You can run the diagnostics script without an Edge site installed to check if your system meets all requirements to install the Edge site.
- Extract the Edge installer.
tar -xf <edge-site-id>-installer.tgz
- On the command line, go to the folder with the extracted files.
- In this folder, go to resources/tools.
- Run the following command to create the diagnostics file:
edge-diagnostics.sh --diag-file <file name>.tgz
A TGZ file with the given file name is created and contains all Edge diagnostics file.
Edge site is already installed
On the command line, run the following command to create the diagnostics file:
edge diagnostics --diag-file <file name>.tgz
A TGZ file with the given file name is created and contains all Edge diagnostics file.
Important If the Edge command is not available, you will need to download the Edge tool and make it available in /usr/local/bin/edge
What's next?
You can send the diagnostics file to Collibra support to help you resolve your installation issues.