Troubleshooting Google Cloud Storage integration

1 Where do I find the Edge Site ID and Job ID?

If you report an error with Google Cloud Storage (GCS) integration, the Customer Support team can ask you for the Edge Site Id and Job ID. The team needs this information to access details about the error.

To retrieve the Job ID, see View the summary of a Google Cloud Storage synchronization.

To retrieve the Site ID:

  1. Go to Settings.
  2. In the Edge section, click Sites.
  3. Click the name of the Edge site.
  4. The Edge site ID is available in the ID field.

2 You receive an error when synchronizing GCS

Issue: You receive the following error: Error while processing crawler catalogingestion: Import job failed with message. You are not allowed to perform this action..

Reason: The GCS synchronization capability does not store any user credentials. It calls the Import API using the Edge site user credentials. By default, the Edge site user cannot add any new assets in Collibra.

Solution: Give extra permissions to the Edge site user. To do so, go to Settings → Global Permissions and select the Resources → Manage all resources permission for the Edge site role.