Asset change management process summary

This section provides an example overview of the asset change management process.

Note Assessment assets assess a situation at a specific moment in time. As such, their characteristics cannot be updated. If an assessment asset is deemed to be outdated, a new assessment asset is required. The new assessment asset is either an entirely new asset or a copy of a previous assessment asset. In the latter case, the asset inherits all of the characteristics from the previous assessment asset, which are then updated and eventually approved. At that point, the status of the previous assessment asset becomes Obsolete.

A review request is triggered

Let's suppose a review request is triggered for one of your Business Process assets. In this case:

  • A Review Request asset is created.
    The Review Request asset is related to the Business Process asset by the relation type [Asset] impacts / is impacted by [Issue]
  • The Review Request Handler workflow is triggered and the Business Steward and Owner for the Business Process:
    • Are notified via email.
    • Receive tasks in their respective My Tasks pages.

The Review Request asset is reviewed

The Business Steward or Owner reviews the details of the Review Request asset and decides whether or not changes to the Business Process asset are warranted.

Condition What's next?
Changes are warranted.
  1. On the Review Request asset page, the Business Steward or Owner clicks Accept/Reject.

    The New review request dialog box appears.
  2. The Business Steward or Owner optionally enters a reason for accepting the review request, and then clicks Accept.
    The Characteristics Management workflow is started.
    The status of the Business Process asset becomes Under Review.
    The status of the Review Request asset becomes Accepted.
    If the review request was triggered manually by a user, that user is notified via email that the Business Process asset is under review.
Changes are not warranted.
  1. On the Review Request asset page, the Business Steward or Owner clicks Accept/Reject.
    The New review request dialog box appears.
  2. The Business Steward or Owner optionally enters a reason for rejecting the review request, and then clicks Reject.
    The status of the Business Process asset remains Approved.
    The status of the Review Request asset becomes Rejected.
    The relation between the Business Process asset and the Review Request asset is maintained, for auditing purposes.
    If the review request was triggered manually by a user, that user is notified via email that the Business Process asset will not be updated.