Environment in error state during the upgrade

If you upgrade an environment, it may occur that starting the Data Governance Center service times out, 30 minutes is the default. If this occurs, your environment will be in an Error state.

Warning The upgrade process is not completed yet, do not start any other action.

Resolution

Most likely, the upgrade is still running. You can follow the upgrade process in the DGC log file.

To do so, follow these steps:

1. In the tab pane, click the environment that is in error.
2. Click the Data Governance Center service and go to the Logs tab.
3. Click dgc.log to open the log file
4. Click or select the Auto refresh option.

The upgrade is completed when the DGC service and the whole environment is back up and running.