Diagnostic files

A diagnostic file is a ZIP file containing files that can be used by support to help solve a support ticket.

For example, it contains log files and some configuration files of the database. It does not contain any actual database content. For more information about logs, see Logging.

Content

Tip You can also find the log files in the collibra_data directory, for example /opt/collibra_data/agent/logs.

Console

  • config: The configuration files of all environments, JVM settings, log settings and server settings.
  • installation: The installation log file and Collibra installation configuration.
  • logs:
    • console_wrapper.log
    • console.log: Registration of all actions that are done in Collibra Console, for example sign in and out, start and stop an environment, create an environment, ...
    • database*.log: All transactions of the Collibra Console database.

Agent

  • config: All configuration files of the agent.
  • installation: The installation log file and Collibra Data Intelligence Cloud installation configuration.
  • logs:
    • agent_commands.log
    • agent_wrapper.log
    • agent.log: Registration of all actions that are done by the Collibra agent, for example starting jobs, database operations, ...

DGC

  • config: All configuration files of the DGC service such as the configuration, search properties, JVM configuration and so on.
  • logs:
    • dgc_jobs.log: Logging of the actual execution of a job.
    • dgc_recommender.log: Logging of the recommendation tool to create data sets for Data Catalog.
    • dgc_validations.log
    • dgc.log: Logging of the DGC service.

Repo

  • config: All configuration files of the PostgreSQL database.
  • logs: Logging of the PostgreSQL operations.
  • blockedLocksInfo.json
  • componentCalls.dmp
  • locksInfo.json
  • customMetrics.txt: Statistics of the repository such as number of assets, assets per column, active users and number of jobs.

Search

  • config: The physical configuration of the Search service such as port configuration, hostname, keystore and JVM settings.
  • logs: All log files of the Search service.
  • JSON files with the Search service's cluster configuration, status, statistics and so on.

Spark-jobserver

  • config: All configuration files of the Jobserver service, including its database configuration.
  • logs: All log files of the Jobserver service.

Monitoring

  • config: All configuration files of the Monitoring service.
  • logs: All log files of the Monitoring service.
  • snapshot: The snapshot of the monitoring database that is created when you create the diagnostics file.

Other files

  • benchmark-result.txt: This file contains the performance benchmark results if selected during the creation of the diagnostic file.
  • infraReport.txt: This file contains the details of the infrastructure on which Collibra is installed.
  • installation.log: This file contains the logging of the installation process.
  • installationConfig.json: This file contains the settings that were selected during the installation process such as TCP ports and installation directory.