Troubleshooting
If the connection between the lineage harvester and your Looker instance fails, you must try to sign in to Looker as an Admin user on the same machine that runs the lineage harvester. Open the interactive API documentation. If you are not able to open the API page, try one of the following:
- Check that you have network access to the API URL.
- Check that you have the correct credentials to sign in to the interactive API documentation. If necessary, create new API3 keys and try again. If you are now able to access the interactive API documentation, use the new Client ID and Client Secret in the configuration file.
- Sign in to the interactive API documentation with your API3 credentials and test the API calls. If your test is successful, compare API URL in the Request URL section to the
lookerUrlvalue in the configuration file.
Tip There are two ways to find the Looker API URL:
- In the API Host URL field in the Looker Admin menu. If this field is empty, you can use the default Looker API URL which you can find in the interactive API documentation.
- In the interactive API documentation URL. It is the part of the URL before
/api-docs/.
